FAQ

At Kingsway Arms we recognize that making a lifestyle change decision comes with many questions. Our staff is trained to provide guidance in this process. While we have summarized some of the more frequently asked questions, we encourage you to contact us for detailed responses to your specific questions.

 

Must I Sign a Lease?

At Kingsway Arms, all of our residents will sign a residential tenancy agreement.

 

How Private is my Accommodation?

At Kingsway Arms, your suite is your home and you can secure your suite to ensure your continued privacy.  The Kingsway staff are available to assist you at all times.

 

What Activities are Available?

At Kingsway Arms, you can select the activities you enjoy the most from the monthly calendar.  Our activity director is available to organize outings, shopping excursions, card tournaments, bingo, special parties and events, and many other areas of interest.

 

What About Medical Concerns I May Have or May Develop?

At Kingsway Arms, we offer well-trained, caring and devoted healthcare professionals who are available to assist you 24 hours per day, seven days a week.  In addition, each suite is furnished with an emergency call system.

 

What If I Need More Care?

At Kingsway Arms, our relationship with you, your physician and your family is of utmost importance. If your physician recommends hospitalization, your suite will be waiting for you when your health improves and you return to us. Should specialized care be required, additional care can be arranged or we will assist in any  transition that may be required.

 

What is Included in My Rate?

At Kingsway Arms, your basic monthly fee provides for your rental accommodation and the service package of your choice.  If additional services are required, they can be purchased as required.

 

May I Have Guests?

At Kingsway Arms, we welcome your guests and want you to feel comfortable inviting them to visit you in your new home. For your convenience, arrangements for over-night accommodation and meals can be made in advance with management.

 

How Do I Arrange To Move In?

At  Kingsway Arms, we will provide all the information and advice on the various options available to you during a confidential interview, arranged at your convenience. We recognize that moving is stressful, and we will be there to assist you in arranging the details of your move during your transition.

Download the Choosing My New Home PDF

Need help in Making a Decision? Let us be of assistance. Feel free to download the form.

When you are calling or visiting a prospective Retirement Facility it is important to know what questions to ask – to make your information seeking task much simpler. It is always helpful to check out 1-3 facilities in order to make a good comparison – and to assist you in making an information-based decision.